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Division of Employment Security
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Information for Employers

Telephone and E-Mail List

This site has extensive general information on Missouri unemployment tax, including a section with frequently asked questions for new businesses, UI reporting, and appealing a decision. Consult the list below if you cannot find the information you need in this site; need help with a specific situation; or need information about a particular account.

If You Need Help With . . .

Forms
This site contains information on several common forms. You may download some forms and order many others through the mail. If you cannot get the form you want in one of these ways or need to speak with someone about a form, call (573) 751-3329.

New Employer Registration
Contact Telephone E-mail
Patty Birdsong (573) 751-3364 NewEmployer@dolir.mo.gov
Jason Pinkston (573) 751-9244 NewEmployer@dolir.mo.gov
 
Understanding Reportable Wages
Contact Telephone E-mail
Clarine Hart (573) 751-3431 ReportableWages@dolir.mo.gov
Julie Joens (573) 751-0008 ReportableWages@dolir.mo.gov
 
Tax Rates and Voluntary Contributions
Contact Telephone E-mail
Kathy Redel (573) 751-0913 TaxRates@dolir.mo.gov
Moneen Gilleland (573) 751-3412 TaxRates@dolir.mo.gov
 
Late Wage Reports or Payments
Contact Telephone E-mail
Melaney Parker (573) 751-3441 LateWageReports@dolir.mo.gov
Tami Sweaney (573) 751-3444 LateWageReports@dolir.mo.gov
 
Magnetic Wage Reporting (by computer diskette or compact disc)
Contact Telephone E-mail
Shirley Stephan (573) 751-2271 MagneticReporting@dolir.mo.gov
Diane Nilges (573) 751-3422 MagneticReporting@dolir.mo.gov
 
Duplicate Wage Reports
Contact Telephone E-mail
Clarine Hart (573) 751-3431 ReportableWages@dolir.mo.gov
Julie Joens (573) 751-0008 ReportableWages@dolir.mo.gov
 
Adjustments to Reported Wages
Contact Telephone E-mail
Clarine Hart (573) 751-3431 ReportableWages@dolir.mo.gov
Julie Joens (573) 751-0008 ReportableWages@dolir.mo.gov
 
Refunds Due to Adjustments
Contact Telephone E-mail
Clarine Hart (573) 751-3431 Refunds@dolir.mo.gov
Mary Dudenhoeffer (573) 751-3417 Refunds@dolir.mo.gov
 
Reimbursable Accounts
Contact Telephone E-mail
Clarine Hart (573) 751-3431 ReimbursableBilling@dolir.mo.gov
Billing
Moneen Gilleland (573) 751-3412 ReimbursableChange@dolir.mo.gov
Changes To or From Reimbursable Payment Method
Connie Noble (573) 751-4037 BenefitCharges@dolir.mo.gov
Benefit Charges (Benefits Section)
 
Wage and Payment Certification to the IRS
Contact Telephone E-mail
Erin Williams (573) 751-1785 IRSCertification@dolir.mo.gov
Nancy Calahan (573) 751-9166 IRSCertification@dolir.mo.gov
 
Change of Mailing Address
Contact Telephone E-mail
Donna Shanks (573) 751-3368 EmployerAddressChange@dolir.mo.gov
Tom Pudlowski (573) 751-3336 EmployerAddressChange@dolir.mo.gov
 
Reporting that a Business No Longer Has Employees
Contact Telephone E-mail
Donna Shanks (573) 751-3368 NoEmployees@dolir.mo.gov
Tom Pudlowski (573) 751-3336 NoEmployees@dolir.mo.gov
 
Reporting the Purchase of a Business or that a Business was Sold or Discontinued
Contact Telephone E-mail
Donna Shanks (573) 751-3368 BusinessChange@dolir.mo.gov
Tom Pudlowski (573) 751-3336 BusinessChange@dolir.mo.gov