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Frequently Asked Questions - Employers
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Missouri UI Terms

[Employer Information]
[(Previous Topic) Penalties]

To Contact a Regional Claims Center

Employers needing to speak to a claims representative should contact the Regional Claims Center that serves their area. The Claims Centers are open and accepting telephone calls from 8:00 AM to 5:00 PM, Monday through Friday. Your wait time on the telephone will be less if you know your unemployment insurance tax account number or federal employer identification number. From a touchtone telephone, select option '3' for "employer information" then follow the automated instructions. The telephone numbers for the Centers can be accessed at: http://www.dolir.mo.gov/es/ui-benefits/esuib.asp?wfaq=290.

If an interpreter is needed, inform
the Regional Claims Center Representative.