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Division of Employment Security
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Frequently Asked Questions - Employers
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Missouri UI Terms

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Filing of Benefit Claims

A claim may be filed when a worker is totally or partially unemployed. If an individual files a new claim, it is effective as of the Sunday preceding the date of filing, regardless of the day of the week on which it is filed.

The benefits paid when working less than full time will be the difference between the claimant's weekly benefit amount and that part of the claimant's wages for the week that are in excess of $20 or 20% of the weekly benefit amount, whichever is greater. Unemployment Claims can be filed by Internet or telephone. Instructions on how to file can be found at How Do I Start A Claim?.

The Electronic Mass Claims Filing system is available to employers during a temporary mass layoff. Employee information provided by the employer allows the Division to quickly and efficiently file initial and renewed unemployment claims on behalf of employees. This filing is available when at least 20 workers are totally unemployed. The temporary layoff cannot exceed eight consecutive weeks. For additional information, contact the Unemployment Insurance Programs Section at 573-751-3641 or on the Internet at www.moclaim.com, Electronic Mass Claims Filing.

If an interpreter is needed, inform
the Regional Claims Center representative.